Scheduled Appointments with Tour Guide 1 month ago

Tour Guide Links

Tour Guide is one of our most popular features! Now with this update, you can create predefined Tour Guide links for your remote tours/classes/sessions via your new “Tour Guide Links” area.

Once you create your Tour Guide link you are able to:

  • Have a waiting room with a customized message.
  • Send out the link ahead of time, rather than having to do it at the time of the call.
  • Specify the media options available for people joining, (combinations of Audio/Video/Chat).
  • Specify an optional URL to redirect to after the session is completed.  This is ideal for sending people to an information, landing, sales page etc. after the Tour Guide session is complete.

Tour Guide Scheduler

Tour Guide links are Team Member specific, and are used to start the Tour Guide session from any Snap the Team Member has access to.

The original behavior is still around too, accessible via the new Tour Guide Launcher popup. At any point, when you start a Tour Guide Session,  the link will be generated on the fly for you to send.

Tour Guide “Guide” Option

Tour Guide now allows you to hand over temporary control, via the new “Guide” option, to anyone else in the session, and take control back at any point.

For example: Teachers can now allow any Student to Guide the tour, while still being able to take control back any time they need to.

 

Check out the Tour Guide feature page!

Come join the conversation at Our Facebook Group. There’s great people to meet, and great questions and content being posted all the time: https://www.facebook.com/groups/seekbeak

A lot of our new features come from comments and suggestions from people just like you.
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