SeekBeak is excited to announce we now offer the ability to use custom domain names or subdomains for your 360 photos. Now you have the option for users to see your domain name, rather than SeekBeak.com, when they access your 360 photos and tours.
This is perfect for those who want to take full control of their user’s experience and provide a white-label solution to their clients. For example, you could set your photos up on the domain name https://www.yourclient.com and users will never know that you are using SeekBeak’s back-end system to manage the photos and tours.
Some plans include one free Custom Domain name, and other plans can use it as an optional Add-On. Access the Add-Ons from your account settings from within your dashboard.
#Protip: Teams can have multiple Custom Domains Add-Ons. You could have different Domains for different purposes showing the same (or different) content.
If you are subscribed to a plan which includes the Custom Domain Add-On, or have purchased a Custom Domain Add-On, simply follow the guide below on how you can set up your custom domain name today!
How To Set Up a Custom Domain Name
Step 1: Create a CNAME Record for SeekBeak
In order to use a custom domain name with SeekBeak, you have to already own the domain name you would like to use and have access to the DNS records for it. You can access DNS records by logging into your domain provider.
First, you’ll need to create a CNAME record in your DNS settings, which basically points your domain name to SeekBeak.
Your CNAME record needs to point to whitelabel.seekbeak.com
The screenshot below shows how you would set this up using Cloudflare. Most hosting providers will offer help on how to set this up on their systems.
If you are using Cloudflare, or another platform that supports Proxying or cacheing, it must be turned OFF. In Cloudflare, this is shown as the grey cloud under “Status” in the screenshot below.
Most domain providers have a guide for adding a CNAME to help walk you through the process. Here are the guides for a few of the major providers.
- How to Add a CNAME on Godaddy: https://godaddy.com/help/add-a-cname-record-19236
- How to Add a CNAME on Dreamhost: https://help.dreamhost.com/hc/en-us/articles/215414867-How-do-I-add-custom-DNS-records-
- How to Add a CNAME on Cloudflare: https://support.cloudflare.com/hc/en-us/articles/200169046-How-do-I-add-a-CNAME-record-
If you want to register a top level domain, i.e. mydomain.com, (without a .www or other subdomain), things become a bit more complicated. You will need to find a host which supports CNAME Aliases, or CNAME Flattening, like Cloudflare. You must then create CNAMES for both the www.mydomain.com and mydomain.com, and register the www.mydomain.com with SeekBeak in the next step.
Another workaround is to create a single CNAME for www.mydomain.com, then configure your registrar to forward mydomain.com to www.mydomain.com.
Don’t worry about having to enter the www into SeekBeak. Once your Custom Domain is all set up, you’ll be able to access your domain via both www, and www-less names.
In the next step, SeekBeak will verify that your domain is set up correctly, before it adds the Custom Domain. There’s a free tool https://mxtoolbox.com/CNAMELookup.aspx which you can use as well to see if things are set up correctly beforehand.
Step 2: Register Your Domain in SeekBeak
Once your CNAME is set up and active, you can add it to your SeekBeak account via the Team Settings -> Custom Domains tab. Enter your new domain name and click “Create Domain”. SeekBeak will verify that your CNAME is setup correctly. Remember to leave enough time for your CNAME changes to propagate across the internet, DNS changes can sometimes take up to a day to take effect!
Step 3: Wait for SSL Verification
Once your Custom Domain has been validated, it may take another day or two for the SSL certificates to be installed by our crack team of security experts. Once your SSL certificates are installed, and the CNAME is good to go, the “Active” light will turn green, and you’ll be able to use your own Custom Domain instead of seekbeak.com.
Step 4: Log in and Go!
Now you can log in via “https://subdomain.yourdomain.com/login” and use the platform as you normally do. Links you share when logged into your new domain will use your new domain name instead of SeekBeak. Social Media sites will now also display your website name when you share content, promoting your brand even more.
By default, anyone who visits https://subdomain.yourdomain.com will be greeted with your login page, which isn’t always the ideal solution. We make it easy to send them to any other link using an option we like to call the “Root URL Redirect”.
Once logged in via your new Custom Domain, in your Custom Domains area, simply fill in the Root URL Redirect field with any URL.
Now, instead of seeing your login page, people will be redirected to that URL if they try and access your custom domain directly!
And that’s it! We’ve tried to make it as easy as possible for you to hook up your own custom domains. Please contact us if you have any questions.