All our plans come with a 14-day free trial. See our full feature list.
For quick answers to most questions, see our Pricing FAQ below.
All our plans come with a 14-day free trial. See our full feature list.
For quick answers to most questions, see our Pricing FAQ below.
Our add-ons allow you to extend the functionality of your account however you need it. Contact us for any questions you have.
Hired some new photographers, or want to give a client their own login to proof your work?
Once you’ve used your plans included amount of Team Members, add more Members to your Business or Enterprise account with this Add-On, then assign them to a Team/Sub-Team with applicable access roles.
Bring your own domain name (i.e. tours.mywebsite.com), we’ll connect it to your account and provide full SSL encryption.
This add-on can be added to any Team.
Sub Teams nested under other Teams adopt any parent Team’s URLs in addition to their own.
This Add-On is billed annually.
Flexible data capture and reporting solution, create up to 250 Forms with 50 Fields each per Team. Use our Form Designer to create your perfect form. Capture text input, multiple choice, multiple response, numerical and more. See the pricing grid for Plan based features included with this Add-On.
Upload your SeekBeak tours to Google Street View. Names, headings, connections, latitude/longitude locations are all migrated seamlessly through our easy to follow GSV Wizard.
Note: This is currently only available to Enterprise/Custom and select Plans.
Add one additional Sub-Team to your Enterprise account. Sub Teams are nested below other teams and have separate account content, Members, Roles, Groups, and Icons.
Sub Teams inherent any Custom Domains of their parent team, but you can also customize the Domain to be different from the parent if you choose.
Completely hide SeekBeak platform infrastructure. For use when reselling SeekBeak as your own Content Management System for your clients to log into. Coupled with a Custom Domain, invited users and clients to your Team will see White Labelled emails, White Labelled knowledge base, your branded editor, and login screens with your branding. No mention of SeekBeak will be found on their accounts.
We use Stripe as our payment processor, which allows us to accept Visa, Mastercard, and American Express cards in USD currency.
All your Paperwork is in the “Invoices” section inside your Team Billing area. Add any Relevant Tax/PO/Reference Numbers if needed, and Download them in PDF format.
You may switch Plan types, Plan durations, or cancel your Plan at any time from your Team Settings -> Plans area. Upgrades and downgrades take effect immediately.
If upgrading, you will be charged a prorated amount for the remainder of your current billing period. If downgrading, your account will keep a prorated credit, which will be used towards your next billing cycle.
Cancellations will take effect at the end of your current billing period.
Sure! You can change your payment method at any time, via Team Settings -> Payment Methods. Any upcoming payments will use your new payment method.
To update your billing contact email, go to Team Settings -> Billing Contact. By default this is set to the person who created the Team, but if someone else is managing the billing for your Team, they should be listed here in case there are any issues with payments.
Yes, all our plans have monthly billing options, as well as annual discounted rates.
We offer 14 day free trials on all our Plans, so you can make sure our platform fits your needs 100% risk free. You can cancel the subscription at any time within that time frame, and not be charged. Purchased Add-Ons, and Plans that have passed the free trial period are non refundable.
All payment processing is done via Stripe, which meets the Payment Card Industry Data Security Standards (PCI DSS), and is fully GDPR compliant. You can read more about it here https://stripe.com/en-ca/guides/pci-compliance
Sure. Your billing cycle starts from when you subscribe to a paid plan.
For example: if you subscribe to a paid plan on the 14th of the month, (on a monthly plan), you’ll be billed again on the 14th of the next month. If you subscribed to a yearly plan, you’ll be billed again on the same date next year. Easy!
Individual Accounts can upload and replace/update/delete an unlimited amount of Snaps to their account, but are limited to having 200 new active Snaps per month. For example, if you upload 100 images, then a week later you delete 50, you still have 150 remaining in that month.
For power users, please try the Business or Enterprise/Custom plans.